Magento Go: Their Progress and Mission

Magento Go

Posted by RoyRubin on Magento Blog

Magento Go is really going places

Magento Go is really going places

At Magento, we’re always looking towards the future of eCommerce. We’re constantly moving forward so quickly that we need to periodically pause and reflect on where we are today and remind ourselves just how much we owe our success to our customers, partners, community and the entire Magento ecosystem. With a few months under our belt since the launch of Magento Go, we thought this was the perfect time to look back on the unbelievable achievements you have realized thus far.

While Magento Go is still very young, the results thus far have been astounding. Tens of thousands of you have visited the site to explore, set up trials and sign-on to Go to build stores of your own. We’re seeing some very cool and innovative stores, and we’re planning to begin showcasing them in the near future.

We are committed to doing everything we can to satisfy our customers, and have been listening closely to your comments. Through your much appreciated feedback, the product itself is getting better every day and we intend to do everything we can to ensure your ongoing success. We’re continuously investing in Magento Go and quickly rolling out updates and new features. Here are just a few of our latest updates and additions to Magento Go:

Latest updates on Magento Go:

Latest updates on Magento Go:

Store Design – Themes and Design Services

Many merchants have asked for help with Magento Go store design. We took your comments into consideration and have developed two new solutions to make it even easier to customize your Magento Go store. First, we are actively adding many new store themes into Magento Go so you will have a variety of options to choose from when setting up your stores. In addition, we’ve signed up some incredibly talented design partners who can help you create a custom look and feel for your Magento Go store. A preliminary list of partners is now featured on the site.

Payment Gateways

One of the most frequent requests we receive from merchants is to expand our portfolio of supported payment methods and gateways. This week we will announce the availability of SagePay for Magento Go. SAGE PAY is the UK’s largest independent payment service provider, processing millions of secure payments every month for over 33,000 businesses, from start-ups through to major online, consumer, and business brands.

Magento Go Platform

Soon we will be launching the Magento Go Platform which will allow developers to build, host and deploy custom applications for Magento Go. With the launch of this platform, you’ll be able to easily integrate a variety of apps including feature enhancements, marketing, analytic and accounting apps (among many others) from our partners and developers into your stores directly. Last week the Magento Go Platform entered beta and it has received amazing feedback from our beta testers.

We’ve come a long way since the initial launch just a few weeks ago, but we can’t wait to see just how far you can take Magento Go. We want to extend a very special thank you for your continued support and ask you to stay tuned for more to come! We couldn’t be more excited!

One thought on “Magento Go: Their Progress and Mission”

  1. Magento Go is a joke. Practically zero support.

    After signing up with their $25 / month plan I sent a ticket to them asking to be qualified into the $1 million stimulus program. You know what happened? They DELETED my ticket without responding in any way.

    I paid $99 for SSL setup – that’s right, just for setup, you have to provide your own SSL purchased from a 3rd party. At first I thought it’s for the SSL for the first year, but it’s not. And I was told to send in the SSL certificate files so I attached it to the ticket and sent it to them. After 24 hours, no response. So I logged back in to see how it went. Again, you wouldn’t believe what happened.

    They DELETED my ticket again without responding in any way AT ALL.

    Then I tried to reach them at the collaboration community and got an reply saying that they sent an email to me at xxxx@xxxx.com but I never got back. Of course I didn’t got back, because that’s NOT MY EMAIL, not even close…..

    Now someone tell me if this is the most ridiculous tech support or what……..

    I just asked for a refund of the $99 I paid for my SSL setup which by the way is still hanging there, NOT installed. And they haven’t replied to my ticket after 5 hours.

    Read my full story and review here: http://www.kavoir.com/2011/09/magento-go-test-drive-review.html

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